Meet Our Agents


Susan Keown - Associate Broker - ERA Young Realty
Susan Keown
ERA Young Realty
Associate BrokerOffice  928-478-4221
Fax   928-472-3648
Mobile  928-978-2308
Susan is an Arizona native and has been a Real Estate Agent for over 30 years. She opened the Christopher Creek office in 1991 after originally vacationing in the area with her family. She soon fell in love with it and made the decision to relocate and live her dream among the tall pines. Susan became involved in the community serving as a past volunteer member of the Christopher Kohl’s Fire Department and the Tonto Rim Search & Rescue. Susan also helped establish the Christopher Creek Visitor’s Association and served as the secretary/treasurer of the Christopher Creek Homeowner’s Association and was a past member of the Payson Kiwanis Club. Susan has a daughter and identical twin grandsons who she enjoys visiting with often. Susan and family also hike and have explored hundreds of miles of trails from the Highline Trail to the old Hunter Creek Trail and many in between.Susan has received many awards since the opening of the office in Christopher Creek in 1991, including the Circle of Excellence Award and Multi-Million Dollar Producer Award. Susan is a member of two large Multiple Listing Services (MLS) in Arizona, the Central Arizona Board of REALTORS® and the Scottsdale Board of REALTORS®. This helps maximize the exposure of her listings to potential buyers.Real estate is a personal service business. Susan has built a strong loyal client base and has collected the necessary knowledge of the area to better service her client. She is knowledgeable in the areas of financing, contracts, negotiating and marketing. Susan has a proven track record of producing results.“I am dedicated to exceeding your expectations. Honesty and integrity are the qualities that establish a business and make it grow. I put these qualities first.”View Susan’s Listings

Kristin Croak
ERA Young Realty

Office 928-478-4221

Fax 928-472-3510

Mobile 928-970-0634

Kristin I am very honest & a very hard working licensed Realtor and specialize in Payson & Rim Country and surrounding areas here in Gila County in real estate and a member of both the National Association of Realtors (NAR) and Central Arizona Board of Realtors.

My Clients are number one, which is why I offer personal service that’s tailored to your needs. I’m committed to your satisfaction and dedicated to providing expert service at every level and handling all transactions with genuine care. I pride myself on exceeding your expectations and make you feel like you’re my only client.

Technology is the name of the game in today’s real estate market. As a certified Sales Agent I embrace technology and integrate it into all aspects of my business. I can maximize marketing by investing in targeted professional websites as well as my own personal web-sites. The internet demands immediate response, and with online lead management tool I can respond instantly to online leads I receive.

Real Estate takes teamwork. I work with a team of highly qualified professionals and the largest Company in Payson and Rim Country. “ERA Young Realty & Investment” has the largest listing presence and top sales for the town. Our stats for 2012 were #1 for the town and leading the second company by $15 million is sales. So, I can assure you with strong business standards and work ethics you will experience my professional services with purchasing or selling your home.

Contact me with confidence! I guarantee your privacy will be respected. “View Kristin’s Listings

Ralph Christofferson - Realtor - ERA Young Realty
Ralph Christofferson
ERA Young Realty
REALTOR®Mobile 602-885-3946

Fax 928-478-4082

Ralph Christofferson and his wife Dottie purchased their home in the Christopher Creek area in 1998. With years of previous sales experience, Ralph began selling real estate after moving to his mountain home and sold over one and one half million dollars of property in his first year. He has continued through the years to be a multimillion dollar producer in the real estate business. Ralph and Dottie have three grown sons and two grandchildren.In his free time Ralph takes full advantage of living in this beautiful area by four wheeling or hiking. Ralph especially enjoys sharing his sense of great adventure with his grandchildren and family.”View Ralph’s Listings

Glori Surman
ERA Young Realty

Mobile 928-978-1853

Office 928-474-4221

I moved to beautiful Rim Country with my family at the age of 7. We were overjoyed to move from Phoenix to the captivating Rim Country. I attended school in Payson and graduated from Payson High School. After high school I expanded my horizons and enjoyed new life experiences while attending college in Mesa, Arizona; Southern California and Maui, Hawaii.
After returning home to Arizona, I married my childhood sweetheart, James. James and I love living in the Christopher Creek area full time. In August 2013 we welcomed a beautiful and healthy baby boy.
I started my Real Estate career in July 2009 as the office coordinator for ERA Young Realty & Investment in Christopher Creek. In February 2010 I obtained my real estate license. As a REALTOR® I am committed to providing the highest quality of hands-on service for you. I am truthful, honest, and knowledgeable. I would like to help you with all your real estate needs.
I love spending time with my family. Together we enjoy exploring the vast and diverse Rim Country. Some of my favorite things to do on a warm summer day is hiking, swimming or fishing at one of the many nearby creeks or lakes. We also take pleasure in venturing out into the woods to appreciate the peace and tranquility of the forest. There are miles of 4-wheeler trails we ride to see and experience the changing colors during the fall season. During the winter months, our mountains transform into a breathtaking winter wonderland. Snowboarding, skiing and snowshoeing are a few of the many exhilarating winter activities. Curling up by a crackling fire after building snowmen with my family is also a relaxing way to spend a winter day.
Rim Country is my home. I have lived here for over 25 years and this is where I am raising my family. I am excited to share my knowledge with you and ready to help you with your real estate needs.

Dale Laycock
ERA Young Realty

Mobile 928-970-0363

Office 928-474-4221

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